FAQ'S

Frequently Asked Questions

What kind of cigars do you carry?
All our cigars are high grade premium handmade from long leaf tobaccos. Most of our blends are Dominican fillers and binder with either Connecticut USA Shade wrapper or Connecticut broadleaf maduro wrapper. They are all in the mild-to-medium bodied category. Mr. Hendrick Kelner, the master blender of Davidoff, Avo, & Griffins oversees the production of our cigars before they leave the Dominican Republic for our warehouse in Atlanta.

How long does it take to get my cigars?
Four weeks for a foil & embossed band order. Three weeks for a standard band order.

Will you ship just in time for my wedding?
Yes. It's a good idea to order early. However, we usually hold the cigars here in our humidor and ship so that you receive your cigars about a week before the wedding.

How do I submit my artwork?
We work on Adobe Illustrator 9.0.  Please email an 'eps' file saved in that format to joe@cigartainment.com.  If 'eps' is not an option for you, we can accept a 'jpeg' file saved in the highest resolution possible.  If neither format is an option for you, our designer can create the appropriate file for a nominal art fee of $75.00.  

Do you carry regular brands of cigars?
Yes. PVT. LABEL serves the cigar needs of many restaurants, hotels, and country clubs. In addition to providing custom cigars, we carry a full line of regular brands.

Why do you use a team rather that just a roller?
It's a more complete experience for the guests. While the torcedor (usually Hispanic) deftly prepares the cigar, our expert explains the process and answers questions, which there are usually plenty.

Does your cigar roller/expert team travel anywhere in the US?
Yes, and we have been asked recently if we'll go outside the US. That answer is also yes. We are based in Atlanta, so when we travel, those expenses are added to our fee.